Hola! You've decided to return your item. Please fill in the following form, which will be emailed summarized so the process can begin. Return number will be missing (sent by email) and needs to be attached to your package.
Conditions for a change to be approved:
. the product must be in perfect condition, with all its labels, manuals, instructions, warranties and original packaging.
. in any case material evidence that the product had been used will be accepted.
IMPORTANT: Please do not put tape or stickers directly on the box; first wrap the product.
All items returned in conditions unfit for sale will be returned to the client.
If you paid your order by bank transfer or cash on delivery, please write down so we can refund the payment:
. Name of bank:
. Account number
. Name of holder:
If you paid by credit card or PayPal, the refund will be made by the same system.
If you want we can arrange the return you must, from the website aresta.com buy article RETURN (20€/50 € depending on the zone*) and we'll arrange the shipment of the product. The product needs to be prepared for the picking up and you need to tell us the address and hours of collection. Buy the article here
If not, send us the material the way you prepare, prepaid, to the following address:
ARESTA OLOT. Att Department Returns
C/ Francesc Xavier Bolós, 16
17800 Olot (Girona)
Thank you for trusting ARESTA.COM
* Zone 1 includes the following countries: France, Germany, Italy, Belgium, United Kingdom, Netherlands, Luxembourg, Austria, Ireland and Northern Ireland (remember that we do not serve in Corsica or Sardinia)
Zone 2 includes the following countries: Denmark, Czech Republic, Switzerland, Greece, Finland, Sweden, Poland, Romania and the rest of the EEC.